Full Name
Angela Macmillan
Job Title
Group Customer Advocate
Company
Commonwealth Bank
Speaker Bio
Angela first joined CBA in 2010 as a member of the bank’s complaints team. In 2014, Angela accepted a role as CEO of the Nhulunbuy Corporation, providing municipal services in Nhulunbuy, a remote town in the Northern Territory.
 
Angela returned to CBA in 2016 to establish the Office of the Customer Advocate before being appointed as CBA’s first female Group Customer Advocate in September 2019. In her role, Angela leads the Group Customer Advocacy and Vulnerability team which is focused on improving outcomes across the CBA Group – particularly those relating to customers and communities in vulnerable circumstances, and people impacted by financial abuse.
 
Outside of CBA, Angela sits on the boards of Mind Australia (a national mental health organisation) and Animal Management in Rural and Remote Indigenous Communities. She is also a proud Australian Indigenous Education Foundation mentor
Angela Macmillan