Aruna Pattam, Head of AI Platforms at Zurich Insurance, leads GenAI and Agentic AI adoption in Australia and New Zealand. With over 25 years in data, analytics, and emerging technologies, she’s held senior roles at two of Australia’s big four banks and global consulting firms. Aruna specialises in building enterprise AI platforms, driving innovation, and developing scalable frameworks. A recognised thought leader in AI, she focuses on ethical, responsible AI, and balancing innovation with trust, ensuring technology enhances both business outcomes and human experiences. Aruna is also passionate about advancing diversity and creating pathways for women in AI.