Susan Woods is the Chief Operating Officer of the Reserve Bank, appointed in March 2024. She joined the RBA in 2018 as Assistant Governor (Corporate Services), overseeing IT, Workplace and the Enterprise Data Office. With over 30 years in the private sector, Susan was previously General Manager of Business Technology and Transformation at StatePlus and a Partner at Deloitte. She also held senior roles at Capgemini and Ernst & Young. Susan is a Chartered Accountant and a Graduate of the Australian Institute of Company Directors, bringing deep expertise in strategy, operations and enterprise transformation.